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Customer Service

Customer Service

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American Vintage Unlimited is the specialist in retro and vintage products. Our assortment is wide and unique: from special collectibles to pinball machines and jukeboxes. Below you will find all information about ordering, payment and pickup or delivery of our products. Is the answer to your question not listed? Please contact us personally, we are happy to help you.

Ordering online

On our website you can view our entire assortment: collectibles, pinball machines, jukeboxes, neon lights and much more. Have you seen a product you would like to have? You can easily order it in the webshop. When your order has reached us correctly, you will receive an order confirmation at the e-mail address you provided. Your order will be sent by mail and delivered within 2 to 5 business days.

Pay

You can pay in the webshop with Ideal, Creditcard or Bankcontact. For product requests, the moment the product is available and you want to order it, you will receive an invoice from us, which you can pay afterwards.

Pick up or Delivery

We will send you products that you order and checkout in the web shop.
When you make a request, we will look together at the most convenient delivery.
Collection is possible on weekdays between 09:00 and 16:00, and on Saturdays between 10:00 and 16:00.
Larger products and products on request are subject to consultation, as we often prefer to deliver these personally. Many of our products are very fragile or unique, and we want to make sure the products arrive in perfect condition!

Didn't find the answer to your question?

We are happy to help you personally. Please contact us by phone or ask your question via the contact form.

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Questions

We are happy to help you get started!

Here are the answers to the questions we have been asked many times over the past 20 years. Is the answer to your question not listed? Then please contact us!

Ask your question
What is the difference between vintage and retro?

Retro products are products that resemble products as they were made in the past. They are based on the 1920s to 1980s style. Retro products are therefore new products in an old style! Vintage products are products that are actually old. So vintage is not new, but actually produced in the 1920s to 1980s. Retro and vintage products can be combined because of their similarity in style!

Where is your store located?

Our store is located in Rijen (Nl), North Brabant (Netherlands). From our store in the Netherlands we ship orders to Belgium, France and Germany. Our store is easy to reach by car and you can park for free. We are also easy to reach by public transport. Check our opening hours and directions.

Private: Does your assortment consist only of 1950s products?

We still have some questions about this. Therefore, this explanation is still being updated.

Can I buy a product from you online?

You certainly can. Almost everything on our website can be ordered directly, with the exception of some jukeboxes. Some products are very large and fragile. We do not ship these products and therefore must be picked up in our store. This is indicated on the corresponding product page.

Can I come see a jukebox up close?

Of course! The pictures on our website give a good idea of what the jukebox looks like. But the sound of the jukebox is of course the most important thing. In our store you can come and take a closer look at the jukebox and experience the sound. Would you like to see a specific jukebox? Just let us know. We will then ensure that the jukebox is placed in a good spot so that you can have a good look at the jukebox.

Can I request a specific product from you?

Anything you can find on the website can be requested. However, you may also be looking for a specific product. Please let us know and we will see if we can find it for you. However, this is not a guarantee!

Find your new, unique acquisition

Are you looking for a jukebox, collectible or neon lights? We work with a selective number of American manufacturers. Check out our diverse and unique selection!